Shipping Policy

Thank you for shopping with us! Please review our shipping policy below.

Order Processing Time

All orders are processed and dispatched within 1-2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Time

Once your order has shipped, delivery times are as follows:

Please note: delivery times are estimates and are not guaranteed. Delays can occasionally occur due to customs processing, local carrier delays, weather, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. Please allow 24-48 hours for tracking information to update after you receive your confirmation.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your order and delivery destination.Customs, Duties, and Taxes

Vorial is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Missing or Delayed Orders

If your order hasn't arrived within the estimated delivery window, please check your tracking information first. If you still have concerns, contact us at shopvorial@gmail.com and we'll be happy to help.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at shopvorial@gmail.com so we can attempt to correct it before dispatch.

Contact Us

If you have any questions about your order or our shipping policy, please reach out to us at: shopvorial@gmail.com